Configure alert rules based on templates and review alert history
Evolution provides three capabilities—alert rules, alert templates, and alert history—each corresponding to one of the three tabs on the Alert Management page.
Go to Alert Management and click the Alert Rules tab. The alert rule list shows all currently active rules and supports create, edit, stop, and delete operations. It also displays notification targets (contacts / contact groups), with support for email and other notification channels.
Configuration path:
An alert template is a preset alert configuration with predefined trigger conditions. You can create alert rules quickly from a template instead of configuring everything from scratch. Both system-provided preset templates and custom templates are supported.
Go to Alert Management and click the Alert Templates tab. Click Create Alert Template, and fill in the following information in the side panel:
Go to Alert Management and click the Alert History tab to review alert trigger records.
You can filter records by four conditions: alert time (quick selection or calendar selection), alert rule, alert severity, and status (Recovered / Alerting).
The alert history list contains the following columns:
Alert Rules
Go to Alert Management and click the Alert Rules tab. The alert rule list shows all currently active rules and supports create, edit, stop, and delete operations. It also displays notification targets (contacts / contact groups), with support for email and other notification channels.
Configuration path:
- Click Create Alert Rule to open the creation page.
- Fill in the alert name, alert template, application selection, duration, alert check interval, alert content, and alert severity according to the table below.
- Configure alert notifications (alert contacts / contact groups, notification window, and repeat policy), then click Create.
| Field | Required | Description |
|---|---|---|
| Alert name | Yes | Up to 50 characters. |
| Alert template | Yes | Select a preset or custom template from the dropdown, or create one by saving an existing template as a new template. |
| Application selection | Yes | Add up to 50 applications. |
| Duration | Yes | Specified in minutes. |
| Alert check interval | Yes | Defaults to 60 seconds. The unit is seconds and the value must be an integer greater than or equal to 0. |
| Alert content | Yes | Up to 200 characters. Variables are supported (you can insert placeholders such as business space, application, and value). |
| Alert severity | No | Info / Warning / Error / Critical. Defaults to Info. |
| Alert contacts / contact groups | Multiple selection allowed | Sourced from CloudMonitor contacts and contact groups. |
| Notification window | Yes | Any interval within 24 hours is supported, and it may span days (for example, 23:00 to 01:00 the next day). |
| Repeat policy | Yes | "Do not escalate" means the alert is sent only once while unresolved; alternatively, specify a repeat interval in hours and minutes. |
Alert Templates
An alert template is a preset alert configuration with predefined trigger conditions. You can create alert rules quickly from a template instead of configuring everything from scratch. Both system-provided preset templates and custom templates are supported.
Go to Alert Management and click the Alert Templates tab. Click Create Alert Template, and fill in the following information in the side panel:
- Template name: Required, up to 20 characters.
- Parameter selection: Configure up to 10 parameters. Choose to trigger the alert when all rules are met (AND), or when any single rule is met (OR).
- Metric: Required. Selects the metric to monitor for the alert. Dropdown options include invocation count, failure count, failure rate, invocation latency, and time to first token.
- Alert threshold: Required. Select a comparison operator (
>,>=,<,<=,==,!=) and a numeric value. - Statistical period: Specified in minutes. Valid range: 1 to 10,080 minutes.
| Preset alert template | Metric |
|---|---|
| QPM throttling greater than 6000 | QPM |
| Application invocation error count greater than 10 | Application invocation error count |
| Application invocation error rate greater than 1% | Application invocation error rate |
| MCP invocation error count greater than 10 | MCP invocation error count |
| MCP invocation error rate greater than 1% | MCP invocation error rate |
| Knowledge base retrieval error count greater than 10 | Knowledge base retrieval error count |
| Knowledge base retrieval error rate greater than 1% | Knowledge base retrieval error rate |
| Memory query error count greater than 10 | Memory query error count |
| Memory query error rate greater than 1% | Memory query error rate |
Alert History
Go to Alert Management and click the Alert History tab to review alert trigger records.
You can filter records by four conditions: alert time (quick selection or calendar selection), alert rule, alert severity, and status (Recovered / Alerting).
The alert history list contains the following columns:
| Column | Description |
|---|---|
| Alert application | The applications selected by the alert rule. |
| Alert severity | Info / Warning / Error / Critical. |
| Alert time | The time the alert was triggered. |
| Alert count | The number of times this alert was triggered. |
| Alert rule | The alert rule name and ID. |
| Status | Recovered / Alerting. |
| Notification target | The alert contacts / contact groups. |
| Actions | View details, which opens the alert details side panel. |
In the alert history list, notification targets display contact information only—notification channel details are not shown.Click Details in the list to open the alert details side panel. The status in the details side panel is limited to Recovered and Alerting.