GetDialogLog

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Operation description

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Request description

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Try it now

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RAM authorization

• Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.
• API: The API that you can call to perform the action.
• Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.
• Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.
  • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.
  • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.
• Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.
• Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

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Request syntax

POST /{workspaceId}/api/dialog/log HTTP/1.1

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Path Parameters

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Request parameters

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Response elements

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Examples

{
  "success": true,
  "dataType": "null",
  "time": "2024-01-01 00:00:00",
  "errCode": "0",
  "message": "ok",
  "data": {
    "recallList": "## Example:\\n- 对话内容为：\\\"##客服##:您好，请问有什么可以帮到您？\\n ##客户##:暂时没有了。谢谢。\\\"时，用户意图为：\\\"客户想要挂断电话\\\"\\n- 对话内容为：\\\"##客服##:您好，请问有什么可以帮到您？\\n ##客户##:哎你好。\\\"时，用户意图为：\\\"客户询问来电目的\\\"\\n- 对话内容为：\\\"##客服##:您好，请问有什么可以帮到您？\\n ##客户##:我现在财务状况很好，谢谢关心。\\\"时，用户意图为：\\\"客户拒绝贷款\\\"\\n- 对话内容为：\\\"##客服##:您好，请问有什么可以帮到您？\\n ##客户##:不用了，谢谢，不要再打电话了，谢谢。\\\"时，用户意图为：\\\"投诉/退订/不要打电话/骂人\\\"\\n- 对话内容为：\\\"##客服##:您好，请问有什么可以帮到您？\\n ##客户##:你好。\\\"时，用户意图为：\\\"客户询问来电目的\\\"",
    "intentionList": [
      {
        "intentionName": "客户明确表示拒绝营销",
        "intentionScript": "非常抱歉，给您带来了不好的体验。如您无需再接受我们的官方来电，请回复“我要退订”四个字！",
        "description": "客户明确表示投诉/退订/不要打电话/骂人等拒绝营销"
      }
    ],
    "conversationList": "##客服##:您好，请问是张三先生是吧？\\n ##客户##:人工客服\\n ##客服##:您好，我是2804，很高兴为您服务！\\n ##客服##:您好，请问有什么可以帮到您？\\n ##客户##:好的 谢谢\\n ",
    "hitIntentionList": [
      {
        "intentionName": "客户要求转人工",
        "intentionScript": "很抱歉，我这里无法直接为您转接，您可以拨打我司客服热线进行咨询。\n",
        "description": "客户希望与真人接触，不想和AI客服继续对话。"
      }
    ],
    "analysisProcess": "客户回答的内容与提供的意图列表描述均不匹配，没有表达出对账单、还款、天气或其他服务的具体需求或问题。",
    "modelCostTime": 1382
  },
  "requestId": "051EEB18-049A-17FF-A5E0-14A5B127C798",
  "cost": 0
}

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Error codes

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Release notes